Application Maintenance & Support

a) Information you provide

• Contact form submissions (name, work email, company, phone, message)
• Newsletter subscriptions (email, preferences)
• Meeting bookings (name, email, availability)
• Careers applications (CV/resume, links, cover letter, eligibility information)
• Any other information you choose to provide

b) Information collected automatically

• Device and usage data (IP address, browser type/version, device IDs, pages viewed, timestamps, referral URLs)
• Cookies and similar technologies (see Cookies below)

c) Information from third parties

• Business contact data from partners or public/professional sources (e.g., LinkedIn)
• Analytics/advertising partners’ aggregated reports (non-identifying)

4) Purposes and legal bases (GDPR/UK GDPR)

We process personal data only where a legal basis applies:

• To respond to inquiries, book meetings, and provide proposals — Legitimate Interests (to operate and grow our B2B services) and/or Contract if you request pre‑contractual steps.
• To send newsletters or marketing — Consent (where required). You may opt out at any time via unsubscribe links or by emailing us.
• To improve the Site and services (analytics, security, debugging) — Legitimate Interests.
• To comply with law — Legal Obligation (e.g., accounting, record‑keeping).

Where we rely on consent, you can withdraw it at any time without affecting prior processing.

5) Cookies & similar technologies

We use cookies and comparable technologies to:

• Remember preferences and improve Site functionality
• Perform analytics and measure traffic/performance (only after consent, where required)
• (Optional) Support advertising/retargeting (only after consent)

When you first visit, we present a cookie notice if non‑essential cookies are used. You can manage preferences at any time via your browser settings and/or our cookie banner. For details, see our Cookie Notice (link in footer).

We use Cloudflare Turnstile, a security service that verifies visitors are human and protects our forms from bots and spam, operating in invisible mode (no visual challenge or interaction required). Turnstile may process device and browser signals (e.g., IP address, browser characteristics) to perform this verification. See Cloudflare's Turnstile Privacy Addendum for details on how this data is handled.

6) Disclosures of personal data

We share information only with:

• Service providers/processors assisting IT hosting, security (including Cloudflare, for bot/spam protection via Turnstile), analytics, CRM/marketing, applicant tracking, or communications (bound by contract to protect data and use it solely on our instructions)
• Professional advisers (legal, accounting, insurers)
• Authorities when required by law or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or asset sale (subject to appropriate safeguards)

We do not sell your personal data. We do not allow processors to use your data for their own unrelated purposes.

7) International transfers

If we transfer personal data outside the EEA/UK (e.g., to cloud providers), we rely on an adequacy decision or appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum. Copies of relevant safeguards are available upon request, subject to redactions.

8) Data retention

We retain personal data only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting obligations. Typical retention periods:

• Marketing contacts: until you unsubscribe or we detect inactivity for 24 months
• Contact form inquiries and sales records: 2–6 years, depending on jurisdictional requirements
• Recruitment records: 12–24 months (longer if hired, per HR records policies)

9) Security

We implement reasonable technical and organizational measures to protect personal data, including access controls, encryption in transit, and vendor due diligence. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10) Your rights (EEA/UK residents)

Subject to conditions and exemptions under GDPR/UK GDPR, you may:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (erasure)
• Restrict or object to processing
• Port your data (data portability)
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local supervisory authority

To exercise rights, contact us at info@synapse-code.io. We may request verification of identity and will respond within the time limits set by law.

11) California and other U.S. state privacy rights (if applicable)

If you are a California resident, the CPRA may grant rights to know, delete, correct, and opt out of “sharing”/“selling” (we do not sell personal data). Similar rights may apply in other states. To exercise, contact info@synapse-code.io and indicate your jurisdiction.

12) Children’s privacy

The Site is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to delete it.

13) Changes to this Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Effective date” and will be effective when posted on the Site.

14) Contact us

Questions, requests, or complaints about this Policy or our practices can be sent to info@synapse-code.io or by mail at: 9 Saliutna St, Apt 30, Kyiv, 02000, Ukraine.

1) Eligibility & use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. The Site targets business users and is not directed to children.

2) Changes to the Terms

We may modify these Terms at any time by posting an updated version on the Site. Your continued use constitutes acceptance of the updated Terms.

3) Site content & availability

The Site and its content are provided for general informational and marketing purposes only. We do not guarantee that the Site, or any content on it, will be available at all times or free from errors or omissions. We may suspend, withdraw, or restrict the availability of all or any part of the Site for business and operational reasons.

4) Accounts (if any)

If the Site offers accounts or portals, you must provide accurate information, keep your credentials confidential, and notify us promptly of any unauthorized access. You are responsible for activities under your account.

5) Acceptable use

You agree not to:

• Copy, modify, create derivative works from, publicly display, or distribute Site content except as expressly permitted
• Reverse engineer, decompile, or attempt to extract source code of any software on the Site
• Access or search the Site by any means other than our publicly supported interfaces (no scraping, crawling, or bulk harvesting)
• Upload or transmit viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Site or related systems
• Use the Site to send unlawful, defamatory, or infringing content, or to violate third‑party rights

6) Intellectual property

All content, features, and functionality on the Site (including text, graphics, logos, code, and design) are owned by us or our licensors and are protected by IP laws. Subject to these Terms, we grant you a limited, revocable, non‑transferable license to access and use the Site for your internal business purposes. No rights are granted except as expressly set out here.

You grant us a perpetual, worldwide, royalty‑free license to use feedback or suggestions you submit about the Site or our services without restriction.

7) Third‑party links

The Site may contain links to third‑party websites or services that are not owned or controlled by us. We are not responsible for their content, policies, or practices. Access is at your own risk.

8) Confidential information

Do not submit confidential or proprietary information via public forms on the Site. If you need to share confidential information, request an NDA and a secure channel.

9) Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, OR AVAILABILITY. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR‑FREE OR SECURE.

10) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE SHALL NOT EXCEED EUR 10,000 OR THE AMOUNTS (IF ANY) YOU PAID US SPECIFICALLY FOR SITE ACCESS IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED.

11) Indemnification

You agree to defend, indemnify, and hold harmless Sole Proprietor Valentyn Morozov, Ukraine and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Site or violation of these Terms.

12) Governing law & venue

These Terms and any dispute are governed by the laws of Ukraine, without regard to conflict of laws. The courts of Kyiv, Ukraine shall have exclusive jurisdiction.

13) Export & sanctions compliance

You represent that you are not located in, and are not a resident or national of, any country or region subject to comprehensive sanctions, and are not on any restricted party list. You agree to comply with applicable export control and sanctions laws.

14) Termination

We may terminate or suspend access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will cease immediately.

15) Notices & electronic communications

By using the Site, you consent to receive communications from us electronically. Legal notices may be provided by email to info@synapse-code.io or by posting on the Site. You may send notices to us at info@synapse-code.io.

16) Miscellaneous

• Entire agreement. These Terms are the entire agreement between you and us regarding Site use.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them as part of a corporate transaction.
• Severability. If any provision is unlawful or unenforceable, the remainder stays in effect.
• Waiver. Failure to enforce a provision is not a waiver.

17) Contact

For questions about these Terms, contact Sole Proprietor Valentyn Morozov at info@synapse-code.io or by mail at: 9 Saliutna St, Apt 30, Kyiv, 02000, Ukraine.

What are cookies?

Cookies are small text files placed on your device by a website. We use them to make the Site work and to help us improve it.

Types of cookies we use

• Strictly necessary — required for core functionality (security, session management, load balancing, consent storage). These do not require consent.
• Performance/analytics — help us understand how visitors use the Site (e.g., page views, referrers) so we can improve it. Set only with your consent where required.
• Functional — remember your choices (e.g., language, region) to provide enhanced features.
• Advertising/retargeting (optional) — used to deliver relevant ads on other sites. Disabled by default and used only if you consent.

Your choices

If non‑essential cookies are used, you will see our cookie banner on your first visit. You can Accept all,Reject non‑essential, or Manage preferences . You can change your choices at any time via the Cookie Settings link in the footer.